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I just received a USA Trains 44 tonner, undecorated, from WholesaleTrains. When I took it out of the box and tested it, it was clearly badly defective--it ran extremely unevenly--surge, stop, surge, stop. I flipped it over and applied power directly to the pickup shoes, and it did the same thing: Surge, slow, surge, slow. The wheels wobbled badly on the axles and the trucks moved up and down with the surging.
So I want to return it, but it looks as if wholesale trains won't accept returns, only exchanges, and it might not accept even a return fo exchange if the loco has been removed from the box and run! How would I know it was defective without trying to run it? I really don't want another one of these, I want my money back
Sigh--why do all the Large Scale makers seem to suffer from such bad quality control?
So I want to return it, but it looks as if wholesale trains won't accept returns, only exchanges, and it might not accept even a return fo exchange if the loco has been removed from the box and run! How would I know it was defective without trying to run it? I really don't want another one of these, I want my money back
Sigh--why do all the Large Scale makers seem to suffer from such bad quality control?