We have a lot on our plate. All moderators have the capability of removing spammers from the site and we work with the moderators to ensure they have the correct tools to do it and enough support. Our goal it so make sure that the community is able to manage it self where possible.
So, can you fix the "report" feature so it notifies the moderators? This is broken, and it would clearly offload the "we" i.e. administrators so that the moderators could do their job?
Also, taking one month to respond to the one forum you are supposed to monitor does not bode well. There are alternative forums that are much more responsive. This is a good way to kill an established forum, which clearly is not good for advertising dollars. Once people start leaving, it gathers momentum.
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