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I've had the Railking Bigboy for two years now together with a couple of Challengers and a GS4 Daylight.
I lightly oiled all the motion and wheel axles on all of them before they ran and they are very smooth. Check my Bigboy on youtube for slow running!

http://www.youtube.com/watch?v=KXIPDE_Uu1E

Here is a picture showing a close up of the superb detai of these great engines.
Had a problem with the smoke with one of my Challengers however. I emailed Raiking from here in the UK and they sent a replacement unit. We re-fitted it ourselves.
If you want the contact name I would be happy to give it if you email me through the forum.

 

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Have you been using that big boy as a battering ram?! Is it me or is the pilot bent down?

Not that I am aware of although come to think of it, there was some wreckage by the track recently which might have been a Stainz.
When you drive a Big boy you don't notice things like that!