I have been trying to get a stupid little lifting ring for my E-8 for two months. I have e-mailed and called. I even have gotton a response form George Adams, but still no luck. Can't they just open a new train and steal the part off of it. Or does that make too much sense. I hate to be negative about this, but this started back in Dec. I called and they said the parts were coming in the middle of January. So I waited, then called and e-mailed. The last time I called Navin, he said they were all out. I asked him if that meant they had gotton them in January or still have not. He couldn't give me an answer. He then said to e-mail him my address and he would look around for one. In the mean time it is probably too late to return the train to G-scale junction. Which in my opinion should have handled this whole situation. Maybe I am being too unreasonable.