I bought a Hobart caboose kit and interior kit in ~2004. I am now ready to start assembling it, but can't find the written instructions.
I emailed (the new owners of) Hartford Products on Thursday, February 7, 2008 at 1:13 PM, asking them how I could obtain or purchase replacements. I did use the latest email address (from their website) and used the words "please" and "thank you".
I received a reply email with MS Word.doc replacements of the instructions (at no charge) on Friday, February 8, 2008 at 6:16 PM. I consider this first class service and it doesn't seem to be in agreement with the implication that they have gone "out of business".
Happy RRing,
Jerry