Regrettably, I have had very little luck from Hartford Products, they do not return calls or e-mails and have lied to me several times about my products having been shipped. I have had a D&RGW box car on order for 7 months, shipped to me twice to the wrong address both times and still nothing received. If anyone has a Box Car kit they want to sell please let me know. I also ordered from them and did not receive replacement decals (old D&RGWRR style) for a high side gon, jigs for a stock car and long caboose, and some missing brake hangers and clevises, etc. I also need these if anyone has them. Any help would be appreciated. What started out as a good relationship has deteriorated leaving me extremely disappointed and angry. I'm sure Mr. hartford is as disappointed with this new ownership as I am.http://www.mylargescale.com/DesktopModules/NTForums/themes/mls/emoticons/sad.gif