Recently I've found myself in the same position as the person that started this post.
Though I don't have any posts here, I've been into G for 20 years now and own about two dozen LGB locomotives.
I've never had to think twice about service.
They had the best service anywhere, in any field.
So now their gone and we're left scrambling. (I know I should have expected this 5, 10 or 20 years ago.)
People, train people, need assistance with these questions, not dopey drop dead replys.