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5,120 Posts
I think the danger doesn't come so much in pointing out strengths and weaknesses, but in belaboring the point. Untortunately, its natural for a forum format to allow that to happen. It's just the way the interactive discussion evolves. People can love a product, but point out one little curious point that gets picked up an perpetuated for 20 more responses. All of a sudden, the overwhelmingly positive product is now a piece of junk because of an insignificant flaw.
It's human nature to remember the negative and gloss over the positive. I'm always taken aback--but not surprised--when a manufacturer complains about a product review because I mentioned one little flaw in a sea of overwhelmingly positive traits. While I think Bachmann may be being singled out lately, they're not the only manufacturer to suffer such heavy-handed criticism. There was a recent thread about the Accucraft passenger cars that took a decidedly negative tone, despite the opinion of most involved with the discussion that the cars were fantastic.
"Too much?" That's a hard one to peg. I don't think the manufacturers put a whole lot of weight on the specifics of what is said on forums like this, but I do think they're aware of the general opinions expressed. One can always hope they take our opinions into consideration, but in reality, the probably 20 or 30 people who take active parts in these discussions are a small fraction of the total market. I don't see any of the manufacturers pulling up tent stakes based solely on what transpires here.
Later,
K
It's human nature to remember the negative and gloss over the positive. I'm always taken aback--but not surprised--when a manufacturer complains about a product review because I mentioned one little flaw in a sea of overwhelmingly positive traits. While I think Bachmann may be being singled out lately, they're not the only manufacturer to suffer such heavy-handed criticism. There was a recent thread about the Accucraft passenger cars that took a decidedly negative tone, despite the opinion of most involved with the discussion that the cars were fantastic.
"Too much?" That's a hard one to peg. I don't think the manufacturers put a whole lot of weight on the specifics of what is said on forums like this, but I do think they're aware of the general opinions expressed. One can always hope they take our opinions into consideration, but in reality, the probably 20 or 30 people who take active parts in these discussions are a small fraction of the total market. I don't see any of the manufacturers pulling up tent stakes based solely on what transpires here.
Later,
K
