I recently bought three Bachmann passenger cars and when I inspected them, I found that four of the truck side frames were warped so badly that the brake pads came no where close to lining up with the wheels.
I called Bachmann and was told to send in my receipt and describe the problem. I did that.
Today I received four brand new passenger car trucks which appear to be in excellent shape. They also sent me two pairs of freight car trucks.
I am very satisifed with the way that Bachmann handled this problem and thought I would pass this on.
Thanks, Bachmann
John
I called Bachmann and was told to send in my receipt and describe the problem. I did that.
Today I received four brand new passenger car trucks which appear to be in excellent shape. They also sent me two pairs of freight car trucks.
I am very satisifed with the way that Bachmann handled this problem and thought I would pass this on.
Thanks, Bachmann
John