[Daveyj199]

Getting back to the discussion header, for the record I emailed Phoenix tech support about Help with a a failed PB9 board one week ago and have yet to receive a reply.

 

[Pete Thornton]

I emailed Phoenix tech support about Help with a a failed PB9 board one week ago and have yet to receive a reply.

I emailed them over a month ago and heard nada. I don;t think they have answered email or phones for many moons. . .

 

[philtheking5]

I emailed them over a month ago and heard nada. I don;t think they have answered email or phones for many moons. . .

My optimism of a couple of months ago is waning.

 

[Greg Elmassian]

They have communicated with some of their dealers, so that is who I would ask for the straight skinny.

Try Robbie at RLD.

Greg

 

[KeithRB]

I keep calling, and occasionally they pick up (I have stopped leaving messages). They sounded really helpful on the phone, but nothing happened.

 

[Greg Elmassian]

I think in most cases, the repairs needed result in replacing the unit, and there is the rub, out of parts to make new boards.

This is why I determined to use sound systems from companies whose major customers are in HO and N, much bigger markets.

Greg