jbwilcox
1st Class Member
Brakeman
Posts:68
Send Message
 | | 05/07/2008 5:39 PM |
| I recently bought a bunch of items from Ridge Road station. When I checked the box, I found four items were not included although they showed on the shipping invoice.
I called RRS and explained which items were missing and they immediately shipped them out to me. I should get them in about five days. They did not question anything but apologized for the error and said they would correct it.
We see so many negative reviews of mail order houses, I just wanted to post this as a positive statement about RRS. I would gladly order from them again.
John | | | |
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Spule 4
Nashvegas, TN
Foreman
Posts:378
Send Message
| | 05/07/2008 5:48 PM |
| | They have been great the few times I have ordered from them. | |
Garrett
"She'd been in Belgium, she told me...Studying the pyramids. It took her years to find out that there were no pyramids in Belgium."
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calenelson
Non-Paying Member
Foreman
Posts:333
Send Message
| | 05/07/2008 7:57 PM |
| Great Service here as well!
cale | |
‘Course he isn’t safe. But he’s good. He’s the King I tell you. | |
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jimtyp
1st Class Member
Centennial, CO
Conductor
Posts:570
Send Message
| | 05/08/2008 9:06 AM |
| | I highly recommend Ridge Road Station. | |
livin' la vida loco | |
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steam maker
Brakeman
Posts:39
Send Message
| | 05/08/2008 9:31 AM |
| Ridge Road is a great place to shop, and they have good prices. I also had good luck with G scale Junction.
Joe | | | |
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Spule 4
Nashvegas, TN
Foreman
Posts:378
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| | 05/08/2008 4:31 PM |
| Posted By steam maker on 05/08/2008 9:31 AM
Ridge Road is a great place to shop, and they have good prices. I also had good luck with G scale Junction.
Joe
G scale junction is worth the visit. In the middle of nowhere, about 15min from where I used to live tho! | |
Garrett
"She'd been in Belgium, she told me...Studying the pyramids. It took her years to find out that there were no pyramids in Belgium."
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Madman
1st Class Member
Pennsylvania
Foreman
Posts:216
Send Message
| | 05/08/2008 6:50 PM |
| I only have good things to say about Ridge Road Station.
The only problem is that this page isn't long enough. | |
Dan Padova | |
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Tom Lapointe
1st Class Member
Fall River, MA
Foreman
Posts:116
Send Message
| | 05/08/2008 7:45 PM |
| I'll put a good word in for Ridge Road Station as well  - their prices are competitive & they ship promptly. Great people to deal with! Tom | |
Tom | |
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Rayman4449
Gardner, KS
Foreman
Posts:379
Send Message
| | 05/08/2008 9:07 PM |
| Nothing but good things to say about RR station as well.
RR is one of the best choices you have for retailers.
Raymond | |
Want MTH DCS Protosound 2 in a non-MTH engine? I can help.
www.rayman4449.dynip.com
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wchasr
1st Class Member
Western NY
Foreman
Posts:321
Send Message
| | 05/09/2008 8:05 AM |
| Posted By Spule 4 on 05/08/2008 4:31 PM Posted By steam maker on 05/08/2008 9:31 AM
Ridge Road is a great place to shop, and they have good prices. I also had good luck with G scale Junction.
Joe G scale junction is worth the visit. In the middle of nowhere, about 15min from where I used to live tho!
Ridge Road is ALSO in the middle of nowhere! LOL! Outside of Rochester and Buffalo not too far from Niagara Falls either.
Chas | | | |
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stanman
1st Class Member
Sammamish Washington
Brakeman
Posts:79
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McGinty26
Brakeman
Posts:16
Send Message
| | 05/09/2008 11:55 AM |
| Tops with me.
Pat McCarty | | | |
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stevedenver
Brakeman
Posts:43
Send Message
| | 05/09/2008 12:29 PM |
| | great place-sometimes the BEST prices-always happy with them | | | |
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tbug
1st Class Member
Brakeman
Posts:91
Send Message
| | 05/09/2008 2:32 PM |
| | Yes, RR Station has treated me very well too!!! Great, curteous, prompt people!!! | | | |
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Spule 4
Nashvegas, TN
Foreman
Posts:378
Send Message
| | 05/09/2008 3:33 PM |
| Posted By wchasr on 05/09/2008 8:05 AM Posted By Spule 4 on 05/08/2008 4:31 PM Posted By steam maker on 05/08/2008 9:31 AM
Ridge Road is a great place to shop, and they have good prices. I also had good luck with G scale Junction.
Joe G scale junction is worth the visit. In the middle of nowhere, about 15min from where I used to live tho! Ridge Road is ALSO in the middle of nowhere! LOL! Outside of Rochester and Buffalo not too far from Niagara Falls either. Chas
Ah, but on a paved NY state road, not a gravel farm road with a washout on one end!
Hope to make it to RR this year, have a plan to visit Rochester this summer. | |
Garrett
"She'd been in Belgium, she told me...Studying the pyramids. It took her years to find out that there were no pyramids in Belgium."
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Paul Burch
1st Class Member
Gig Harbor Washington
Foreman
Posts:152
Send Message
| | 05/09/2008 5:17 PM |
| | I have always had good dealings with Ridge Road until today. I ordered some Garden Metal Models bridges and supports but they made a mistake and sent me two extra bridges instead of the supports. Invoice was correct but someone got careless in filling the order. They will make good on it but it does cost me a week plus delay and a trip to the UPS store to return the two bridges,they are paying postage of course. | |
Paul Burch
Sierra Cascade & Pacific R.R. | |
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GlacierBill
1st Class Member
South Sioux City, Nebraska
Brakeman
Posts:52
Send Message
| | 05/10/2008 2:50 AM |
| Thus far, they have done me good, both advice and product.
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The light at the end of the tunnel may be that of an on coming train.
GlacierBill | |
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flatracker
1st Class Member
Dunlap, TN
Foreman
Posts:125
Send Message
| | 05/10/2008 5:20 AM |
| They have always been great for me, so I'll add to the positive comments. Never had a problem and great prices.
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Bob Martin | |
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Sourdoh
1st Class Member
Peoria, AZ
Brakeman
Posts:48
Send Message
| | 05/12/2008 6:30 PM |
| | I also agree. RRS is great. Good service, promp shipping nice pricing and customer service after the sale. I got my Bachmann K-27 from them, it was one of the first shipped and it was perfect. | |
~ "Never Ask Permission, Only Forgiveness" | |
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TonyWalsham
Melbourne Vic Australia
Foreman
Posts:201
Send Message
| | 05/12/2008 7:10 PM |
| Posted By Sourdoh on 05/12/2008 6:30 PM
I also agree. RRS is great. Good service, promp shipping nice pricing and customer service after the sale. I got my Bachmann K-27 from them, it was one of the first shipped and it was perfect.
I think you had better define perfect.
Did it not have loose counterweights?
Was the gear ratio 30:1 like it was supposed to be?
Is the fan blowing air the correct way around?
Did you get a sound system to work without making any modifications or additions to the socket pcb. | |
Best wishes,
Tony Walsham (Remote Control Systems). www.rcs-rc.com/
The primary problems of the planet arise not from the poor, for whom education is the answer. They arise from the well educated - for whom self interest is the problem. William Sloane Coffin. | |
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