bearswood
1st Class Member
Indiana
Brakeman
Posts:16
Send Message
 | | 08/20/2008 9:28 PM |
| A question I have for the group is there a problem with Wholesale Trains? I placed an order for two things on AUG. 8th: two motor blocks and a LGB C&S Combine. I was told that they have them in stock and would be sent out. I received the blocks but not the car. I confirmed with them over the phone that they had them or could get them but never received or heard from them about the car. No charge on the car yet. Have not called but I am curious because I do not want to buy a another one from someone else. Who do I contact there to get a straight answer?
I have been in hiding a tree decided to visit the kitchen and dining room and insurance states "YOU ARE NOT COVERED FOR MOLD!!"
School started Tuesday. YE GADS. The gray is getting worse. All my interior doors are zippered!!
George (Bear)from northern Indiana | | | |
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altterrain
silver spring, md
Conductor
Posts:613
Send Message
| | 08/20/2008 10:33 PM |
| Hit and miss with them. No problems as long as your order is complete but good luck if its not!
-Brian | |
President of
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Rod Fearnley
1st Class Member
Mid Norfolk. England
Foreman
Posts:162
Send Message
| | 08/21/2008 1:22 AM |
| I've had one good order and one bad order from Wholesale Trains. I now shop elsewhere.
Rod | |
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Paul Burch
1st Class Member
Gig Harbor Washington
Foreman
Posts:217
Send Message
| | 08/21/2008 7:53 AM |
| George,Rod,
I had a problem awhile back with an order that went missing. From what I could tell it never actually got shipped. One of the employess there who will remain unnamed just kept giving me the runaround about it. I finally gathered all my e-mail corespondence and mailed copies with an explanation diectly to Gary Lantz. The order was cleared up right after that. Gary is a good guy but I know there is or was an employee with a bit of an attitude. Gary is a sponsor of this forum so I continue to support his store but with a little caution. | |
Paul Burch
Sierra Cascade & Pacific R.R. | |
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bull
Summerville, SC
Brakeman
Posts:30
Send Message
| | 08/22/2008 3:11 PM |
| | I have placed orders 3 times with them and not one time has it been good. Last order they said stuff was in stock charged my card and 2 weeks after order was supposed to have shipped I found out all items were out of stock it took 3 weeks to get my refund. Never thought about doing buisness with them again. | | | |
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flatracker
1st Class Member
Dunlap, TN
Foreman
Posts:150
Send Message
| | 08/22/2008 3:44 PM |
| I had 3 different orders with them and all 3 were not good for various reasons. I decided that would be the last they would hear from me.
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Bob Martin | |
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Wendell Hanks
1st Class Member
Brakeman
Posts:83
Send Message
| | 08/23/2008 10:02 PM |
| Was Gary aware of the other problem examples stated above -- other than the examplecited by Paul Birch?
I wonder if those problems were generated by the same employee?
Any insight from Gary?
Wendell | | | |
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flatracker
1st Class Member
Dunlap, TN
Foreman
Posts:150
Send Message
| | 08/24/2008 7:06 AM |
| Well, my old age is addeling my brain. My deepest appoligies to Wholesale Trains. That was Trainworld that gave me so many problems. I never ordered anything from Wholesale Trains, so consider myself severly lashed for my comments.
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Bob Martin | |
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Trains
Omaha, Nebr.
Foreman
Posts:305
Send Message
| | 08/24/2008 8:48 AM |
| Bob,
You'll find out that happens more and more with old age! | |
I'm in a hurry to get things done
Oh I rush and rush until life's no fun
All I really gotta do is live and die.
I'm in a hurry and don't know why! | |
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blackburn49
Copper Center, Alaska
Engineer
Posts:1855
Send Message
| | 08/24/2008 1:36 PM |
| | I have been ordering from Wholesale Trains for several years. I have been quite pleased with the service. I especially like the ease of use of the web ordering system. I also note that the inventory is at least as good if not better than any of the other large-scale trains distributors I have used on the net. I highly recommend Wholesale Trains. | |
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