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Can't change my password & no response

Last Post 21 Aug 2011 06:52 AM by mickey. 8 Replies.

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mickey

Brakeman
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Posts:330

10 Aug 2011 08:41 AM
I have been trying to change my password since last November but the system won't let me. I have contacted the webmaster and get the canned response back saying it will take several days, but I NEVER hear back. How to I get a hold of someone to accomplish this?

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Foreman

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10 Aug 2011 09:50 AM
Define 'system won't let me'.. If your email address is current, it will just email you your password. If you're trying to actually change your password in your profile, that's a little different..

Shad Pulley Webmaster www.mylargescale.com "You can please some of the people all of the time, you can please all of the people some of the time, but you can't please all of the people all of the time." - Abraham Lincoln

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Foreman
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10 Aug 2011 10:02 AM
And sorry BTW.. I WAY behind on emails..

Shad Pulley Webmaster www.mylargescale.com "You can please some of the people all of the time, you can please all of the people some of the time, but you can't please all of the people all of the time." - Abraham Lincoln

mickey

Brakeman
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10 Aug 2011 08:08 PM
Yes trying in profile. Is that not where? I'm wanting to make same as I use other places.

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11 Aug 2011 10:53 AM
What error do you get when you try to update it?

Shad Pulley Webmaster www.mylargescale.com "You can please some of the people all of the time, you can please all of the people some of the time, but you can't please all of the people all of the time." - Abraham Lincoln

mickey

Brakeman
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Posts:330

11 Aug 2011 08:33 PM
No error it just does not change. I have multiple devices iPad iPhone computers etc and trying get allat something I can remember instead of one yall assigned. I go to my account and put a new password in both boxes and hit save but it does not actually save it. Just keeps old one. What am I doing wrong?

mickey

Brakeman
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Conductor
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20 Aug 2011 11:07 PM
More info from your end MAY help. What type of computer (PC or MAC)? Operating system and revision level? What Browser do you use (and have you tried a different one)? I have not attempted to change my password for ages, (and given your problem, I'm not sure I even want to try, which might incur problems for me too!), but some more info about what you are using and what you are seeing would probably be benneficial to those of us that have some modicum of a chance at guessing what the problem is.

My train of thought was derailed -- there were no survivors.

mickey

Brakeman
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Posts:330

21 Aug 2011 06:52 AM
I mainly use Win XP and firefox, but this came up as I was trying to get it on iPhone and iPad which use Safari. I can't change it from any platform. Have not tried IE yet. but will try that next.

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